Regulation

ARTICLE 1 – Definitions

In these general conditions of sale (the “General Conditions”), terms not otherwise defined shall have the meaning attributed to them below:
“SICILIA BEDDA DI ANTONIO SCALICI & C. SNC” means the online sales shop, published on the Site, called “siciliabeddashop” and managed by AS
“ AS ” means SICILIA BEDDA DI ANTONIO SCALICI & C. SNC with registered office in Via Vittorio Emanuele, 17 - 90040 Capaci (PA), registered in the Palermo Companies Register with VAT number 06931540824
“Customer” means any person, whether or not they have completed the registration process, who browses the Site, including those acting as Registered Customers or Consumer Customers.
“Consumer Customer” means the natural person acting for purposes outside of any entrepreneurial, commercial, craft or professional activity carried out, as defined in Article 3, letter a), of the Consumer Code.
"Registered Customer" means a user who has successfully completed the Site registration process and has chosen their username and password to access, among other things, the dedicated section reserved for Registered Customers. Registered Customers have the right to browse the Site and use all the Services available on the Site from time to time.
“Consumer Code” means Legislative Decree no. 206 of 6 September 2005.
“Content” means all information, videos, images, sounds, music, photographs, software, newsletters (containing useful information aimed at the use of the Service and to be considered, for this reason, an integral part of it), animations, databases, design and contents, trademarks, logo, technical solutions adopted, graphic creations, look & feel, structure and any other part already created or to be created, whether registered or not, covered by copyright or legally protected or not, published on the Site or any other material (in any form) or service that is made available through the Site or by AS to Customers, including information sheets relating to Products or Services, images or descriptions relating to Products or Services as well as trademarks or logos of third parties who are manufacturers or suppliers of the Products or Services.
“Contract” means, jointly, these General Conditions of Sale (including any document referred to in these General Conditions), any additional conditions published on the Site, any additional rules, directives, codes of conduct and/or instructions present on the individual Product data sheets or, in any case, published on the Site as well as any registration form or Purchase Order issued by the Customer and accepted by AS
“Business Day” means each calendar day except Saturday, Sunday and other days on which credit institutions operating in the Capaci area are not, as a rule, open to the public for the performance of their normal business;
“Purchase Order”: means the order for the purchase of Products issued by the Customer, in accordance with the purchasing procedure referred to in Article 3 below.
“Product” means any product offered for sale by AS on the Site.
“Site” means the website www.siciliabeddashop.com

Article 2 – Object

2.1 The Agreement contains the terms and conditions governing:
– the sale of Products purchased by the Customer through the Site;
– the Customer's navigation on the Site and the use of all the functions made available to the Customer through the Site.
– Any purchase of Products made by (A) a Customer, acting as a Consumer Customer, will be governed not only by the Contract, but also by the provisions of the Consumer Code and D.Lgs. no. 70/2003, as applicable;

Article 3 – REGISTRATION ON THE SITE AND ACCEPTANCE OF THE GENERAL CONDITIONS

3.1 The Customer who intends to act as a Registered Customer must complete the registration process on the Site by providing the requested information and personal data and indicating an email address. ASprovveder send a confirmation email of successful registration to the email address provided by the Registered Customer during the registration process.

3.2 The Registered Customer is required to carefully read these General Conditions and, in general, the terms and conditions of the Contract, which can be viewed and printed during the registration process, including through pop-ups or hyperlinks. The Customer is required to accept these terms and conditions by clicking the appropriate box marked "I accept the terms and conditions of use."

3.3 The Customer expressly authorizes AS to send this Agreement, including the relevant General Conditions, any special conditions, and all communications relating to the execution of this Agreement, to its email address, including via specific links to the relevant pages of the Site. The Customer acknowledges that this Agreement, including the relevant General Conditions, any special conditions, and all amendments in effect from time to time, may be printed on paper or downloaded by the Customer.

ARTICLE 4 – PURCHASE ORDER, Conclusion of the contract, order status

4.1 Sending of the Purchase Order by the Customer

The Product offers on SICILIA BEDDA DI ANTONIO SCALICI & C. SNC or, in general, on the Site are not binding for AS and do not constitute an offer to the public, but constitute an invitation to the Customer to submit Product Purchase Orders to AS .

The Contract must be reviewed by the Customer before placing any Purchase Order for Products or Services. Without prejudice to the provisions of Article 3 above for Registered Customers, the submission of a Purchase Order by the Customer implies full knowledge and acceptance of these General Conditions and the Contract in general.

Purchase Orders must be completed using the electronic form made available in the appropriate section of the Site, and must be sent to AS via the Site itself, according to the methods indicated therein.

Each Purchase Order sent by the Customer will have the value of a binding contractual proposal pursuant to art. 1326 of the cc.

Before sending the Purchase Order, AS will provide the Consumer Customer with the information (relating to the Products being purchased) required by art. 52 of the Consumer Code and art. 12 of Legislative Decree no. 70 of 9 April 2003.

4.2 Confirmation of receipt of the Purchase Order by AS

After sending the Purchase Order for Products or Services, the Customer will receive an email from AS in which the latter will inform the Customer that it has received the Purchase Order, indicating the relevant identification number.

With the aforementioned email, AS will also summarize the unit cost of each chosen Product, the order line total, the total cost of the order (in the case of purchasing multiple Products) and any costs for the Services ( ie transport, shipping and installation).

Upon receipt of the above confirmation email, the Customer may verify the accuracy of the https://siciliabeddashop.com/gb/ , Products, and Services purchased and, if necessary, report anomalies and/or errors or request information by sending an email to info@siciliabeddashop.com

4.3 Acceptance of the Purchase Order and conclusion of the Contract

AS will communicate the acceptance of any Purchase Order for Products or Services, subject to:

– checking the availability of the Product itself.

– positive verification of the regularity of the payment of the fee by the Customer (except in the case in which the Customer has opted for payment by cash on delivery) and, specifically: (i) the authorization of the payment by the banking circuit, in the case of payment by credit card or PayPal, or (ii) the receipt of the transfer by AS , in the case of payment by advance bank transfer.

The Consumer Customer undertakes, once the purchase proposal has been made, to print and keep this Contract, in compliance with Articles 52 and 53 of the Consumer Code.

Article 5 – Rules and conditions for exercising your right of withdrawal pursuant to Legislative Decree 22/5/99 n. 185

V:A. recognizes the right of withdrawal as provided for by current legislation.

RIGHT OF WITHDRAWAL

The Consumer Customer, as defined by art. 3 of the Consumer Code, has the right to withdraw from the Contract within 14 days of receiving the purchased product by registered letter with return receipt, before the expiry of the Withdrawal Period, addressed to:
SICILY BEDDA DI ANTONIO SCALICI & C. SNC
Via Vittorio Emanuele, 17
90040 Capaci (PA)

Alternatively, the Customer may send the Withdrawal Notice, within the Withdrawal Period indicated below, by email to https://siciliabeddashop.com/gb/

The Withdrawal Notice must contain the intention to withdraw from the Purchase Agreement and specify the Product(s) for which the Right of Withdrawal is to be exercised.
The customer may avail himself of all the rights set forth in articles 52 et seq. of the Consumer Code, as amended by Legislative Decree no. 21 of 21/02/2014, therefore he has the right for any reason and without any penalty, within 14 (fourteen) days from the day on which the Consumer or a third party designated by the Consumer and other than the Carrier, receives the product(s).

The Withdrawal Notice must contain the intention to withdraw from the Purchase Agreement and specify the Product(s) for which the Right of Withdrawal is to be exercised.
The right of withdrawal is the possibility given to the Customer/Consumer to unilaterally dissolve the contractual obligation, returning the purchased goods and obtaining a refund of the price paid.
It can be exercised in relation to contracts for the sale of goods or services concluded remotely or away from business premises, between a consumer (the natural person who purchases the goods/services for purposes not related to their professional activity and who does not indicate a VAT number when purchasing) and a professional , and only by the former towards the latter, not vice versa.

As required by law, the Customer/Consumer will be responsible for any decrease in value of the goods resulting from handling of the goods other than what is necessary to establish their nature, characteristics and functioning.

It therefore does not apply to all goods purchased directly in-store, of which the buyer has presumably previously viewed and had the opportunity to take note and understand all the characteristics: the right to change one's mind is not recognized as a right, unless prior agreements were made directly with the seller prior to the conclusion of the contract.

The costs for collecting the goods, included in the withdrawal request, will be borne by the Customer/Consumer.

The right of withdrawal under the decree does not cover all buyers but only consumers.

– the consumer is the natural person who acts for purposes outside of any business or professional activity they may carry out” (art. 1469 bis). Essentially, companies and professionals with VAT numbers cannot exercise the right of withdrawal for purchases made in this capacity.

by registered letter with return receipt to the address: Via Vittorio Emanuele, 17 - 90040 Capaci (PA)
or by sending an email by filling out the contact form

To receive a refund for credit card payments, we will refund the amount paid by reversing the amount from our back office. Otherwise, you will need to provide the bank account details for the refund (IBAN and account holder). Refunds by bank transfer are processed within 10-15 days.
To exercise the right of withdrawal it is necessary that:

the customer expresses the will to exercise the right of withdrawal in the manner described above
the purchased item is intact and returned in its original packaging complete with all its parts.
The product is returned within the timeframe and in the manner described above. Return shipping costs are the responsibility of the customer.

Once the goods arrive at our warehouse, they will be inspected for any damage or tampering not resulting from transport. After checking the integrity of the goods, AS will send the Consumer Customer, via email, confirmation of acceptance of the returned Product and will credit the sums already paid by the Consumer Customer for the purchase of the Product within 30 (thirty) days from the date on which AS becomes aware of the exercise of the right of withdrawal by the Consumer Customer. The refund concerns the price of the product excluding shipping costs incurred by the customer.

If there is no correspondence between the recipient of the Products indicated in the Purchase Order and the person who made the relevant payment, in the event of the exercise of the right of withdrawal by the Consumer Customer, the refund of the sums will be made by AS , in any case, to the person who made the relevant payment.

In all cases of returned goods, shipping costs are the responsibility of the customer.
AS is not responsible in any way for damage or theft/loss of products returned via uninsured shipments.

Terms of sale
These general conditions of sale are governed by the Consumer Code (Legislative Decree no. 206 of 6 September 2005) and by the regulations on electronic commerce (Legislative Decree no. 70 of 9 April 2003, Law on Electronic Commerce) and apply exclusively to the remote sale via the Web of the Products identified on the website www.https://siciliabeddashop.com/gb/
Pursuant to art. 50 et seq. of Legislative Decree 206/2005 and Legislative Decree 70/3003, the offer and sale on the website www.https://siciliabeddashop.com/gb/ constitute a distance contract for the sale of Products on the website www.https://siciliabeddashop.com/gb/ between SICILIA BEDDA DI ANTONIO SCALICI & C. SNC, with registered office in Via Vittorio Emanuele, 17 - 90040 Capaci (PA), VAT number 06931540824, and the Consumer.
These general conditions of sale ("General Conditions") and, in particular, the information referred to in art. 52 of the Consumer Code, as provided by   SICILIA BEDDA DI ANTONIO SCALICI & C. SNC, will remain valid and effective until they are modified and/or integrated by  SICILIA BEDDA DI ANTONIO SCALICI & C. SNC Any changes and/or additions to the General Conditions will be effective from the date on which they are communicated to the public and will apply to sales made from that date.
The latest updated version of the General Conditions is the one on the Site.

Article 6 – PRODUCT CHARACTERISTICS

6.1 Prices

The prices of the Products published on the Site include VAT, but do not include any shipping costs or commissions.

Without prejudice to the foregoing, AS reserves the right to modify the price of the Products and the features available on the Site at any time, at its sole discretion and without notice. Therefore, AS provides no guarantee that the selling price of the Products or Features will remain available on the Site or unchanged for a certain period of time. Conversely, and for clarity, any price agreed upon following AS 's acceptance of a Purchase Order issued by a Customer will remain firm and unchangeable between the parties.

6.2 Product Description

The images or photos used to accompany each Product description sheet (given the nature of the product itself, modelled and painted by hand) are merely indicative and may not be perfectly representative of the characteristics of the Product received, as this may differ in colour, size or shade of colour from the photos used to accompany it.

6.3 Features

The item shipped may not be identical to the one in the photo, as the very nature of the product—hand-modeled and hand-painted—means that each piece is unique. Therefore, the dimensions, decorations, and color tones described in the photos are purely indicative.

6.4 Product Availability

The availability of each Product varies depending on the product itself. The ability for Customers to place orders online constantly modifies the availability of the Products. AS does not guarantee the availability of the Products ordered by the Customer but reserves the right to verify it from time to time, notifying the Customer according to the previous Article 4.

6.5 Additional discounts

Additional promotional discounts (10% welcome discount and 5% discount for newsletter subscribers) apply exclusively to artistic ceramic products. Certain product categories are excluded from these promotions and cannot be combined with the discounts listed above.

Article 7 - Payment methods

(1) Advance bank transfer

In the event of home delivery of the Product, if the Customer has chosen to make payment by advance bank transfer, payment can be made within 5 (five) Business Days from the date on which AS has confirmed receipt of the Purchase Order pursuant to the previous art. 4.2; if the bank transfer is not received by AS within said deadline, AS will have the right not to accept the relevant Purchase Order or, in the event that said Purchase Order has already been accepted, the relevant Contract shall be automatically considered terminated and ineffective and the Customer will receive an email from AS to this effect.
The Customer's bank may charge a fee for executing the transfer.
In any case, the Products subject to each Purchase Order accepted by AS will be shipped by the latter only after ASvedr has seen the credit of the amount due on its current account (the details for the bank transfer will be provided immediately after the online order has been completed).

(2) PayPal

If the Customer has chosen to purchase using the PayPal payment method, upon completion of the order, the Customer is directed to the PayPal login page.
The amount owed by the Customer in relation to each Purchase Order is debited from the PayPal account at the time the Purchase Order is sent by the Customer.
For each transaction made with the PayPal account, the Customer will receive a confirmation email from PayPal.
AS reserves the right to refuse Purchase Orders or suspend the execution of Contracts already concluded if PayPal reports anomalies or irregularities in the payment. In such cases, AS reserves the right to request additional information from the Customer and/or copies of documents proving ownership of the credit card used for the purchase. In the absence of the required documentation, AS reserves the right to refuse the Purchase Order or to terminate any Contract already concluded, without this giving the Customer any right to claim compensation for damages or assert other claims.

Article 8 – Payment security

In the case of payments made online, the data provided by the Customer are transmitted using secure methods that prevent others from reading them.
The application software that AS uses to manage payments via credit cards and therefore via PayPal uses the SSL (Secure Socket Layer) protocol to encrypt data sent over the Internet, and VerifiedByVISA and SecureCard for transaction security.
To ensure a secure connection, you need to use a browser such as Internet Explorer (5.x and later), Netscape Navigator (4.x and later), Mozilla Firefox (1.x and later), Opera, Safari, or Chrome capable of transmitting encrypted data to our site.
To find out if you are on a secure connection, simply check that the page address contains the “https” prefix instead of “http” and that the padlock image visible in the bottom bar of your browser is “closed”.
Additionally, please note that credit card data is transmitted to the bank's server only after the Customer has clicked to confirm (for the purposes of this document, it is important to underline that AS does not have the ability to view this data either).
Until that moment the data remains stored exclusively on the Customer's computer.

Article 9 – Shipping costs

Shipping costs must be added to the price of the Product purchased by the Customer for which home delivery is requested. This amount is automatically calculated by the SICILIA BEDDA DI ANTONIO SCALICI & C. SNC system, taking into account, among other things, the weight and dimensions of the Products. This amount will be indicated in the Purchase Order before it is sent by the Customer.

For some areas in Italy or abroad (smaller islands or disadvantaged areas), a surcharge for shipping costs may be required, which will be communicated before shipping.

Article 10 – Delivery times.

Since these are handmade items, our products have delivery times that vary based on availability, from 3 to 15 working days from order confirmation.

Article 11 – SECURITY

The Registered Customer is responsible for the storage and appropriate use of all e-mails, user names, nicknames and passwords used to connect to the Site and must take all necessary measures to ensure that they are used properly and that user names and passwords are kept secret and not disclosed to any unauthorized person.

The Registered Customer is responsible for all activities carried out through his/her account and is liable for any damages resulting from the improper use of his/her access data by third parties.

The Registered Customer must inform AS immediately if there is reason to believe that a user name (or e-mail address) or password has, or is likely to have, become known to someone not authorised to use it or is likely to be used in an unauthorised manner.

If a Registered Customer forgets or loses his/her user name, he/she must contact VA and carry out the security checks required by AS

AS reserves the right to suspend your user name (i.e. email address), nickname, and password for accessing the Site if it believes there is – or is likely to be – a security problem or unauthorized use of the same.

The Registered Customer is responsible for the accuracy of the information and personal data provided during registration. The Registered Customer must immediately inform AS of any changes to the information and personal data provided during registration or, if possible, update it directly, so that such information and personal data are always current, accurate, complete, and truthful. If false, inaccurate, or incomplete information or personal data is provided, or AS has reasonable grounds to suspect that false, inaccurate, or incomplete information or personal data has been provided, ASavr will have the right to prevent the Registered Customer from using the Site.

ARTICLE 12 – USE OF THE SITE

The Site, the Products, and the features made available or purchased through the Site are provided exclusively for the Customer's personal use. The Customer may not resell or attempt to resell any Products, Services, Content, or features made available or purchased through the Site to any third party, nor use the Site for the purpose of carrying out any business activity or for any professional or commercial purpose, including advertising, promotion, placement, or any other form of marketing of Products, Services, or Content made available through the Site, without the prior written consent of AS

The Customer may not copy, modify, transmit, distribute, publicly display, download, print, or publish any part of the Site or Content for commercial purposes. The Site may be used exclusively for the Customer's personal purposes and in accordance with this Agreement.

The User may not in any way modify or alter the editing, graphics, layout, or "look and feel" of any web page within the Site, as these will be defined by AS or on behalf of AS at its sole discretion. AS shall have the right to insert its trademark, trade name, logo, ideogram, or other distinctive sign diA.So or third parties, as well as to insert advertising banners, hyperlinks, or other forms of advertising at its sole discretion within each web page within the Site.

The Customer must not exploit or use the Site, or any Content, in a way that causes detriment to AS or third parties. In particular, the Customer is obliged to refrain from using the Site or the Content to carry out competing activities, or in any way that causes damage or prejudice to the interests, including economic ones, or to the image of AS , other Customers, or third parties.

You are solely responsible for evaluating any Product or Service on the Site.

AS assumes no responsibility for any personal data, information, or other content sent, distributed, uploaded, or downloaded by the Customer or any third party via the Site. If the Site allows the Customer to post comments or opinions regarding Products, Services, or features made available via the Site, the Customer agrees to ensure that such comments or opinions are specifically related to the business activity of the economic operator being commented on and refer to specific, detailed facts. Without prejudice to the foregoing, AS reserves the right to not post, remove from the Site, or modify, without prior notice, any content made available by the Customer of which it has become aware, as well as any other content published by third parties that constitutes or may constitute a violation of this Agreement, mandatory provisions of law, or the rights of third parties, or in cases where AS believes in good faith that such information or content constitutes a violation of this Agreement or the law.

The Customer shall indemnify AS against any claim or legal action initiated or threatened against AS by third parties as a result of the Site or its functions being used by the Customer in violation of this article as well as in violation of any other provision of this Agreement.

ARTICLE 13 – Intellectual property.

The intellectual property rights in the Site or the Content are and remain the exclusive property of AS or its licensors.
The Customer is expressly prohibited from copying, modifying, creating derivative works or works from or based on the Site, the Content or the software.
The Customer is expressly prohibited from downloading, copying, reproducing, duplicating or otherwise using or disseminating any trademark, trade name, logo, ideogram, or other distinctive sign relating to SICILIA BEDDA DI ANTONIO SCALICI & C. SNC and its products.

Article 14 – Protection of personal data.

The information provided pursuant to Article 13 of Legislative Decree No. 196 of June 30, 2003 (the "Personal Data Protection Code") is to be considered an integral part of this Agreement.
Data controller in the Privacy Act:   ANTONIO SCALICI
Via Vittorio Emanuele, 17 - 90040 Capaci (PA)

Article 15 – COMMUNICATIONS AND PROBLEM RESOLUTION

Any communication relating to these General Conditions or, in general, to any Contract signed with AS must be sent by post, fax or email to the addresses indicated below:

E-commerce Manager
ANTONIO SCALICI
SICILY BEDDA DI ANTONIO SCALICI & C. SNC
Via Vittorio Emanuele, 17 - 90040 Capaci (PA)

For any telephone assistance relating to SICILIA BEDDA DI ANTONIO SCALICI & C. SNC., please call 3881526422 from Monday to Saturday (excluding holidays) from 9:00 am to 1:00 pm and from 4:00 pm to 20.00.

Article 16 – Jurisdiction and competent court

The Contract is governed by Italian law.
For any dispute relating to the validity, effectiveness, interpretation or execution of each Contract and, in general, relating to the Customer's navigation of the Site or the use of any functionality made available to the Customer through the Site, the Court of Palermo will have exclusive jurisdiction, except for the mandatory court of the place of residence or elected domicile of the Customer acting as a Consumer Customer, pursuant to the Consumer Code.